This video covers what one can only call an artificial intelligence chat bot adoption horror story at the National Eating Disorder Alliance. Spoiler: the help line is a robot and its giving optimally terrible advice. Hype is determined by the cost-benefit calculus of posting on social media. The costs and benefits for any given application in a business may be in very different balance, and sometimes it's hard to say just what these new models are likely to do in the wild.